please read this:

•  First, check our FAQ's  - before you contact our support. Thank you!
  
•  Use for common questions our support-form 
  
•  You are searching for information-guides, upgrades/service-packs? Just visit our download-database
  
•  Guarantee or repair of a Biometronix item? Please contact our support with the guarantee/rep-form before you will ship the items to our support!
  
•  You want an offer or you have a project? Just use the offer-form